Privacy Policy

Effective date: 01.10.2022

GLC Express respects every user's right to privacy. This policy describes what data we may collect, how we use the information, and how users can manage their data when interacting with the company website.

What data we collect

contact information that the user voluntarily submits through feedback forms;
technical browser and device data, including cookies and page visit information;
files and documents that the user attaches to a request for an estimate or vehicle inspection.

How the data is used

to respond to requests, estimates, and car sourcing inquiries;
to prepare logistics and auction proposals;
to improve website performance, analytics, and service quality;
to fulfill legal and contractual obligations.

Data sharing with third parties

GLC Express does not sell personal data. Information may be shared only with counterparties and services involved in delivering the service: transport operators, insurance companies, document processing vendors, and the website's technical infrastructure providers.

Cookies and analytics

The website may use cookies to store user preferences, analytics, and proper service functionality. The user can accept or decline the cookie notice and can also disable cookies in the browser settings.

Retention period

We retain data only for as long as needed to process the request, support the deal, comply with legal requirements, or meet the company's internal reporting needs.

User rights

request access to the submitted data;
request correction of inaccurate information;
withdraw consent to data processing where applicable;
request deletion of data if their storage is no longer required.

Contact details

For privacy and data processing questions, you can contact GLC Express through the website contact form, WhatsApp, or by phone at +995 577 11 57 57.